The Best Live Customer Service Tool

Use it for free on your website

Install videodesk now!

free

"Great! I had my question answered in a few seconds. Thank you!" Mark G.

Starter

  • Text chat
    unlimited
  • Audio or video chat
    10 hours per month
  • Agents
    up to 2

$0

Only!

Go

Basic

  • Text chat and multi-chat
    unlimited
  • Audio or video chat
    25 hours per month
  • Agents
    up to 5

$9.99

per month/per agent

Go

Pro

  • Text chat and multi-chat
    unlimited
  • Audio or video chat
    unlimited
  • Agents
    unlimited

$24.99

per month/per agent

Go

Enterprise

  • White label
     
  • CRM Integration
     
  • Support/Coaching
     

 

 

Contact us
Starter Basic Pro Enterprise

Communication features

Text chat Unlimited use Unlimited use Unlimited use Unlimited use
Audio or video chat 10h/month 25h/month Unlimited use Unlimited use
Messages when no agents are available ok ok ok ok
Survey at the end of the conversation ok ok ok

For your website

Real time display of available agents ok ok ok ok
Color customization ok ok ok ok
Text adaptation ok ok ok ok
Chat transcripts by e-mail ok ok ok ok
Multi-lingual ok ok ok ok
Multi-websites ok ok ok ok
Tablets ok ok ok
Hidden when no agents are available ok ok ok
Custom CSS ok ok
White label ok
Fully integrated into your website ok

For your agents

Chat history ok ok ok ok
Pre-typed messages ok ok ok ok
Post chat management ok ok ok ok
Videodesk application ok ok ok
Multi-chat ok ok ok
Audio and video chat recording ok

For your company

Number of agents Up to 2 Up to 5 Unlimited Unlimited
Support Email Live Coaching Coaching
Basic analytics ok ok ok ok
Free Updates ok ok ok ok
SSL Security Certification ok ok ok ok
Pre-chat e-mail/details registration ok ok
Import CRM details ok
Export to CRM ok
       
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Already 4830 registered websites since january 2013